Blackberry Blackout: A Personal Story

blackberryeaten.JPGLast night we had dinner in the West Village with a partner at a law firm, his wife and four young women. After a few too many blood orange margaritas a debate broke out among the women about exactly when a French-fluent Midwestern girl named Sandra had moved to France for her Paris office. Someone said September. Someone else said October. We ordered another Michelada.

So the did the usual thing we do when we have unresolved questions: we blackberried for an answer. It was still a bit early for Sandra to be awake in Paris but only just. We were confident we’d get an answer over after dinner drinks.

Cut to an hour and half later. We’ve been joined by a couple of more friends. One Merrill guy who spends an unlikely amount of time rock-climbing. Another guy who works somewhere that no-one ever remembers. The bartender serves a fourth round of cocktails. We take the top off ours, then the bottom. Time seems to be moving very quickly but somehow none of our songs have come on the jukebox.

“That’s strange,” the blonde who is trying to grow her hair out after years of wearing it in a severe short chop. “My emails aren’t sending.”

No-one had received any emails for the past couple of hours. Someone wondered if the bar had some sort of blackberry interference device operating. But that wasn’t it.

It was only this morning we learned that blackberry maker Research In Motion's entire network in the Western hemisphere had gone down. We woke up this morning with our cell phone ringing with the news. Our cell phone never rings in the morning.

"If a banker sends a blackberry and no-one reads it does he really exist," the caller said.

This is going to be an interesting morning.

Let us know your Blackberry Blackout stories in the comments section below. Or send them to tips@dealbreaker.com Is yours working? When did it go down? What sort of chaos was caused by the sudden cut-off in instant, everywhere emails?

9:01 Update:Some readers are reporting that their messages are coming through. Others still are waiting. It seems the backlog of messages may be jamming the pipes that make the blackberry magic work.

9:21 Update:DealBook reports that some banks have service while others still have problems. "BlackBerry owners at J.P. Morgan Chase and Citigroup said they were getting service as usual; a worker at Deutsche Bank reported problems accessing e-mail via BlackBerry," DealBook says.

9:41 Update:The latest twist is that outgoing messages seem to be going, well, out but the incoming messages are still backed-up for a lot of service providers.

10:00 Update: Best reader comment: "Right in the middle of earnings season blackberry shuts down. Greatest disclosure of product risk ever."

[The picture above is of DealBreaker's landlord Pearl nervously chewing her blackberry, waiting for the network to return.]

Comments

Posted by LAer, Apr 18, 2007 10:05AM

Email delivered between 12AM ET and 9.30AM ET was delivered at 9.30AM ET.

Posted by Oren T, Apr 18, 2007 10:19AM

Allow me to suggest emoze Free Push Email:

Emoze is a dream come true for business folk & personal users out there who are still holding out and refusing to accept that corporate issued Blackberry.

Emoze offers a free push email solution that will work on any mobile phone that has email functionality. It even works behind corporate firewalls, has military-grade encryption and its been designed to support all cellular and wireless networks

Available as a Free Download: www.emoze.com

Posted by jake, Apr 18, 2007 10:50AM

care level: 0

Posted by LexSteelz, Apr 18, 2007 11:30AM

Here's a tip: Tell the bed-wetting IT trolls to roll DealBreaker.com out with PDA-compatibilty.

Posted by Stacey Vye, Apr 18, 2007 11:42AM

I get emails every morning from various robots that I use to plan my day: a snapshot of the yield curve, last night's fund performance, real estate listings, daily requests to give "It's Just Lunch" another shot. (nope.) I read them in the car. My service is insanely reliable and there were only three times I remember having zero new emails at 7 am: during blackout '04, the day i left my last bank, and this morning. When things like this happen these days, you really can't help but think maybe your building got blown up or you've been shitcanned.

And I'm sorry, but whoever is using this as an excuse to brag about their treo needs to shut it. A stylus? are you kidding? the only fans of treos as far as I can tell are IT project managers and lawyers.

Posted by In the Industry, Apr 18, 2007 1:22PM

Spam is offically to the technology age what the cockrosch would in a nuclear attack. The only two emails that made it through to me overnight were pushing viagra and canadian drugs. I guess one might as well have sex during a Blackberry outage.

Posted by BSD, Apr 18, 2007 1:52PM

Word up Stacey. My old firm gave me a Treo - and yes it can do a lot of stuff that a Blackberry can't (like Live TV, multiplayer wifi poker, etc) and it also crashed at least 3 times a day and weighed 3x as much as my blackberry. Treo screams IT/middle market. I was embarrassed of people seeing me use it around town.

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