Beyond The Chocolate War

chocolate.pngWe decided to write about the Chocolate Wars yesterday because it nicely illustrated a recurrent economic dynamic—the way companies attempt to use government regulation to gain competitive advantage. Alexandra Wolfe’s article in Portfolio touched on an important aspect of this dynamic when she described the efforts of the Chocolate Manufacturers Association, a trade group dominated by the biggest names in chocolate, to get the government to lift restrictions on the recipe for anything called chocolate. Big Chocolate, really from competition from artisanal chocolate makers and increases in the price of cocoa butter, wants to use cheaper ingredients to cut the costs of manufacturing the stuff.

We wanted to emphasize the other side of this regulatory battle—the economic motives of the artisanal chocolate makers who are lobbying against the Big Chocolate reforms. The artisanal crowd makes lots of unsustainable arguments against the proposed reforms that serve to cover up what’s really going on. And what’s really going on is what’s always going on, businesses seeking advantage over competitors.

The artisanal chocolate makers advance some extremely unsound arguments. The first is that chocolate made with substitutes for cocoa butter—a smoothing ingredient that adds texture to chocolate—are vastly inferior. But if this were true, they’d welcome Big Chocolate’s move. Customers would turn away from New Chocolate the way they turned against New Coke, opening up a huge market for the artisanals.

What the artisinals seem to fear is that New Chocolate won’t be bad enough to drive away customers from Big Chocolate. To put it differently, they suspect that chocolate consumers may decide that they’d rather eat cheaper stuff made without cocoa butter than pay a premium for the old-fashioned product. And they want to make sure that consumers are given the opportunity to make this choice. And what they really want is to prevent Big Chocolate from engaging in price competition with their more expensive products by finding cheaper ways to make chocolate.

[More on the Chocolate Wars after the jump.]

This is a common dynamic in the market for food products. The most familiar case has to do with champagne, which French wine-makers insist only comes from a region in France. Everything else is merely sparkling wine. For the most part, people ignore this distinction and refer to any kind of sparkling wine as champagne. There’s a subtle argument to be made that allowing wine makers from other regions to call their sparkling wine champagne would deceive consumers into thinking that what they are drinking is bubbly from Champagne, France. But this argument cracks under the reality that few people actually know Champagne is a region, much less care whether the champagne they are drinking actually comes from there.

But it’s not just Champagne. We see similar arguments all over Europe about what may be labeled under familiar, popular names. Cognac. Parmesan. Even cheddar cheese has its Cheddar purists.

But these arguments at least have the strength of a long-standing tradition backing them. No matter how many times artisanal chocolate makers talk about “tradition” the truth is that what they are proposing the government protect is a relatively new way of making chocolate. In fact, until recently chocolate was for drinking and was almost never consumed in solid form. The industrial revolution brought about the mechanical cocoa press, making chocolate more affordable to the masses and creating a chocolate with a smoother, sweeter taste. It wasn’t until 1830 that solid chocolate was developed by Fry and Sons in England. At any stage of these developments, it’s easy to imagine traditionalist chocolate makers objecting. Chocolate not produced entirely by hand! Horrors! Chocolate is a drink not a solid!

Some object that customers eating New Chocolate would be being deceived because few people read the labels naming the ingredients on food. That’s largely true, as far as consumer habits go. But if New Chocolate was actually vastly inferior, customers wouldn’t have to read the labels. They would taste it and feel it in their mouths. Again, the fear here seems to be that customers could eat New Chocolate without noticing. Or that, if they did notice, they would prefer to pay less for the New Chocolate than the Old Chocolate. But why should the government be in the business of preventing unnoticeable changes or stopping consumers from making their own cost vs. taste decisions?

We actually don’t have an opinion on what should count as chocolate. We suspect we prefer the traditional stuff. But we haven’t heard a plausible argument for why the government should have an opinion on this either. And, perhaps more importantly, we don’t think it makes sense to even discuss this issue without paying attention to the economic and politics of artisanal chocolate makers attempting to avoid price competition with New Chocolate.

Comments

1

Posted by , Oct 25, 2007 2:41PM

You know, you could have ventured out of your cave and interviewed an actual economists on this issue.

2

Posted by Anal_yst , Oct 25, 2007 2:51PM

If there were gourmet chocolate in the vending machine for $3 vs a hershey bar for $1, I'm fairly certain that alot of people may spring for the gourmet (artisanal, wtf is this pottery?). This whole argument is ridiculous, can we please agree on that and move on to more important issues, like that trannywhore and her newfound relationship with Jamie Dimon?

3

Posted by girl , Oct 25, 2007 3:12PM

Carney,

Your argument is centered on the notion that any item the general public is too ignorant to discern the inferiority of deserves to be called by a far superior name. If this is indeed the sort of society you wish to be a part of, then I'm sure you have no problem calling Maximilia Cordero a true woman either.

4

Posted by steve-o , Oct 25, 2007 3:27PM

Carney,

What's in a name?

If this fight is just about the name why wouldn't 'big chocolate' launch the new non-cocoa butter product as a new kind of candy. The public could make up its mind based on taste, texture, and price. If the public felt that the goods were perfect substitutes then 'big chocolate' could sell both products.

5

Posted by outsourced , Oct 25, 2007 3:27PM

lol @ girls comment

6

Posted by John Carney , Oct 25, 2007 3:42PM

Girl,

Believe me, I have no hope that the government can create "the sort of society" I wish to be a part of. I'm pretty sure that the government is actively working against the last remnants of such a society.

And I don't have any argument about what 'deserves' to be called chocolate. I simply have an argument about the economic dynamics behind these kind of arguments about government regulations.

7

Posted by Master of None , Oct 25, 2007 3:45PM

This did not deserve a second post until girl commented on it.

8

Posted by anon , Oct 25, 2007 4:02PM

hmmm... someone is long on Nestle...

But in any case, I agree with your arguement to the extent that the issue for high-end chocolate producers cannot be one of reduced quality. Who really thinks that Hershey's or Nestle's chocolate is the greatest out there? I feel like it is pretty clear that if you want the best you should go to a smaller, boutique chocolatier and pay thier premium.

What is interesting about this is that these boutiques play in an entirely different market. (i.e. gormet chocalate ISN'T in a vending machine as Anal_yst pointed out, or a supermarket for that matter). With this in mind, I began to think to myself: If you are selling a premium product differentiated on quality, what do you care if the so-called "competition" is offering a cheaper, even lower quality knock off?

This reminded me of troubles facing lots of brands in the fashion industry. Stay with me here. High end designers (the Versace's, Prada's, and Gucci's of the world) are forced to constantly re-design and market "new" products to maintain their high margins from customers seeking the "latest and greatest" from these well branded designers. This happens because "classic" looks, like the Prada triangle or Gucci Double G can be counterfieted easily and sold at discounts, ruining the designers sales volume, but more importantly, the premium they can demand.

Now, let's go back to chocolate again. Assuming these companies already have made chocolate to the best of their ability, (i.e. it tastes as good as it can) can these boutique chocolatiers really do that many innovative things with chocolate that will entice the public to pay what amounts to a higher premium (3-2= v. 3-1=) over the "new" non cocoa butter generics? My gut tells me they don't think so, and are worried about having to lower their price point (to keep their products marginially above the low-cost/quality competition; 3-2= v. 2-1=) which would cut directly into the bottom line.

I agree that this could eventually become a means for "big chocolate" to enter the high-end market, but it is probably far off. I doubt the full effect of cocoa butter cost savings will be passed on to the consumer, which could generate additional income to put towards developing lower cost methodologies for mass-producing high-quality chocolate to compete with the boutiques. This is plausible, but still a huge undertaking, and wouldn't happen overnight.

In any case, this is an interesting case study. I definitely didn't mind the break from the norm to cover this.

9

Posted by , Oct 25, 2007 4:51PM

Carney, I too am a free-marketer, so I understand where you're coming from - but this strikes me as an intellectual property issue. Chocolate is chocolate. Cocoa-based candy bars made with vegetable oil aren't chocolate. Candy bars made from dog shit, despite the coloration, aren't chocolate. I'm all for letting the candy manufactures sell any product they want, but we've got to be reasonable about it. The name "chocolate" is the property of traditional chocolate makers in the same manner that the name "champagne" is the property of traditional champagne makers in the Champagne region of France. I personally have nothing against sparkling white wines from areas (and actually generally prefer prosecco, from Italy), but I want to know exactly what wine I'm buying – and don't want do a ridiculous amount of homework.

Also, your argument about the definition of chocolate is tenuous. You state that chocolate, as we know it, was invented in 1830. That was over 175 years ago! That's long enough of a history for a traditional product.

10

Posted by anon , Oct 26, 2007 1:16AM

I have always enjoyed reading this site; this is the first time I have ever disagreed w/ you.

You suggest the new product will be better and people will prefer it. If this true, why not call itechoc-o-not (or anything but chocolate). If it says "Nestle" all over it and is black w/ squares people will get the idea. If it truly is a superior product (cost/taste/whatever), as you suggest, then it should succeed in the market. It isn't that Nestle can't make, market, and sell this new product, they just can't call it chocolate (because chocolate is a word that implies the substance was made from coco butter, which the new product is not).

This has worked fine with champagne. America, New Zealand, etc have all sold case upon case of "sparkling wine." People buy this all the time when they want bubbly goodness. It can't be called champagne because champagne signifies it was made in a specific place - the champagne region of france. "Sparkling wine" sells great! And, under this system, the people who actually want their champagne to be from Champagne are assured they get what they expect, and everyone else is free to get drunk and screw off "sparkling wine" or "passion pop" or whatever you want to call it. Likewise, people who want chocolate with cocao should be assured that is what they are getting.

Also it arguably is misleading to call something without Cocao in it chocolate, given that the chocolate industry has long pimped the stuff as having other/health benefits (not sure of validity of those benefits here, but if you are buying it for that reason you should get the real deal.)

Basically "chocolate" and "Champagne" are words with specific meanings, and you want to re-define those words, which I am uncomforable with. Just call the new product something else, if it is so great people will still buy it.

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