We can’t get enough of the downfall of Ken Thompson, the as-of-this-morning former chief executive of Wachovia. Thompson hoped to preside over the growth of the bank into a universal banking powerhouse. Instead, he nearly ran it into the ground.
This morning Lanty Smith, the chairman of the company, also took over as interim CEO. One of his first duties was to send an email to Wachovia’s employees. Read the email after the jump.
Action by the Board of Directors
TO: All Employees
FROM: Lanty Smith, Chairman and interim CEO
RE: Action by the Board of Directors
Just a few moments ago, we announced that Ken Thompson is retiring as
chief executive officer at the request of the board of directors and
that I will be assuming his duties on an interim basis. I will be
working closely with Ben Jenkins, vice chairman and president of the
General Bank/Wealth Management, who will serve as interim chief
operating officer.
All of the company’s staff functions - Finance, Marketing, Human
Resources and Corporate Relations, Operations and Technology, Risk
Management, Legal and Audit - will report to me. The General Bank,
Wealth Management, the Corporate and Investment Bank and Capital
Management will report to Ben.
The board took this action only after careful and thorough deliberation
and in accordance with our responsibility for the strategic direction of
the company. Over the past few weeks, as we continued to look at all
the facts, cumulatively, we determined that in order to move forward
Wachovia required new leadership at the top. A change in chairman was
not enough.
I’m sure this news is very difficult for many of you who have worked
closely with Ken over the years. He has earned the respect of his
colleagues and peers, and he will be greatly missed. I hope you will
join me in thanking him for his 32 years of service and in wishing him
well.
Equally, I hope you will join me in the hard work that will be required
of each of us as we guide our company through an especially challenging
economic and operational period. The best news that I have to share
today is no news at all to most of you: We have assembled one of the
finest operating teams in the business. I have complete confidence that
we are equipped to meet the full range of challenges that face us during
this transitional period and beyond.
I encourage you to read the news release from this morning’s
announcement (below), to watch today’s Take 5 show - which is airing on
the satellite network and will be delivered to desktop users during the
afternoon - and to tune in to a special message from me airing on V-Net
beginning at 3 p.m. today Eastern time (it will be delivered via desktop
video on Tuesday).
I would like to emphasize that our mission today is no different than it
was last week or will be going forward: to deliver value for our
shareholders and to provide exceptional service to our customers. Each
day, the contributions of a 120,000-member Wachovia family are what make
that mission possible.
Both hard work and great opportunities stand before us, and I know that
in this company we have the determination to succeed in achieving both.
Thank you.







Posted by guest , Jun 02, 2008 4:22PM
All your base are belong to someone more qualified.
Posted by guest , Jun 02, 2008 4:52PM
"What happened?"
"Somebody set us up the interim CEO."
"We get email."
"Outlook 2003, turn on."
"It's you."
"How are you employees? All your functions are report to me"
Posted by guest , Jun 02, 2008 4:53PM
Looks like the airplne has a new partner.
Posted by guest , Jun 02, 2008 4:55PM
It's a-i-r-p-l-a-n-e and what the hell name is "Lanty" short for?
Posted by diablo , Jun 02, 2008 6:34PM
OK, so the board let this guy Thompson mess up Wachovia in the first place. Who's taking care of the board, that is, force them all to retire?
Posted by guest , Jun 02, 2008 11:16PM
"we determined that in order to move forward Wachovia required new leadership at the top. A change in chairman was
not enough."
so we decided to sack the ceo
Posted by guest , Oct 29, 2009 1:48PM
NO WONDER WAKHOVIA IS IN DIRE STRAIGHTS, THERE CUSTOMER SERVICE SUCKS. I, AS A SMALL FISH ASKED FOR AND MADE A PAY OFF ON A VEHICLE PURCHASE. I DID EXACTLY AS I WAS INSTRUCTED, WRITING OUT THE AMOUNT IN NUMBERS AND THEN IN LETTERS AND ON THE MEMO LINE AS INSTRUCTED MY ACCOUNT NUMBER AND THE WORDS PAY OFF. I RECEIVED MY BANK STATEMENT AND FOUND THAT "WACK" HOVIA FAILED TO CREDIT $10,000 DOLLARS OF MY CHECK TO THKE PAY OFF. SO I CALL DEALER SERVICES, WHAT A JOKE FOR HELP. I GET THE RUN AROUND AND THEN AM TOLD BY A SUPERVISOR BY THE NAME OF TERRY IN DALLAS THAT THEY WILL CHECK INTO IT AND FOR ME TO CALL BACK IN 2-4 DAY. NOTE I AM TO CALL, NOT GOOD CUSTOMER SERVICE AND CALL ME SO THAT I DON'T HAVE TO PLAY THE PHONE BUTTON GAME TO TALK WITH SOMEONE. I ASK TO TALK WITH A DECISION MAKER AND TERRY TELL ME I CAN'T. I ASKE TO SPEAK WITH THE CEO AND HE SAID THAT'S IMPOSSIBLE. I WAS LOOKING FOR SOME TYPE OF COMPENSATION AND TERRY TELLS ME THAT NO ONE CAN AUTHORIZE THAT. I TOLD HIM THE CEO OR BOARD OF DIRECTORS COULD AND HE SAID NO. LONG STORY SHORT I WROTE THE CHECK ON 9-3-09 AND HERE IT IS 10-29-09 AND I STILL DON'T HAVE MY VEHICLE TITLE OR AN APOLOGY, WRITTEN FOR THEIR MISTAKES. TO TAKE A PART OUT OF A LETTER SENT TO ALL EMPLOYEES FROM BOARD CHAIR AND AT THAT TIME ACTING CEO, LANTY SMITH. "I WOULD LIKE TO EMPHASIZE THAT OUR MISSION IS NO DIFFERENT THAN IT WAS LAST WEEK; TO PROVIDE EXCETIONAL SERVICE TO OUR CUSTOMERS". SOME OF THE EMPLOYEES MUST HAVE MISREAD AND THOUGHT IS SAID, TO PROVIDE EXCEPTIONAL "LIP" SERVICE TO OUR CUSTOMERS. THANKS FOR LISTENING.