No friends of Ken Lewis
In its storied history, Bank of America has accidentally foreclosed on a few houses it wasn’t supposed to. There are a lot of deadbeats out there and really no good centralized system for keeping track of whose homes are supposed to padlocked and whose aren’t. Whatever, it’s bound to happen. Not really something we can hold against them. What we can shame those fuckers for, however, is, for instance, foreclosing on someone who actually wasn’t in default and then confiscating his/her beloved parrot. Except that wasn’t just a for instance, ladies, Bank of America really did that.
Angela Iannelli, 46 years old, alleged in a lawsuit Monday that the October incident—which separated her from her 11-year-old parrot for more than a week—caused so much “emotional distress” that she needed a prescription medication for anxiety.
A Bank of America spokesman said Wednesday a bank employee erroneously believed the house was vacant and sent the contractor there with instructions to install a new lock and otherwise “secure” the property. The bank spokesman said those instructions were inappropriate because Ms. Iannelli wasn’t in default and the house wasn’t vacant.
But maybe we’re being too hard on BofA? Maybe they took full credit for the mistake, apologized profusely and had Ken Lewis personally drive out to Ms. Iannelli’s house to bring her back her bird?
Ms. Iannelli, who owns a diner and works part-time as a bartender, said Bank of America representatives weren’t helpful when she called in to protest. They first denied knowing where the parrot was, and later told her she could go to the offices of the contractor, about 80 miles away, to retrieve the bird herself. Ms. Iannelli said bank representatives also told her they were “tired” of hearing from her, hung up on her and advised her to seek help from the police.
Nice. Real nice. You know the bird had PTSD, right?
After she drove two hours to reclaim her parrot in October, the bird initially seemed nervous, Ms. Iannelli said in an interview Wednesday.
He’s fine now, not that you care.
“He’s doing very well now,” she said.
No thanks to the dicks who, at press time, didn’t even have the decency to send over a bag of seed and a nice note.
Bank Sorry For Taking Parrot [WSJ via DI]