Citigroup Debt Collectors Of The Opinion The Customer Who Collapsed After They ‘Tapped’ Him On The Shoulder Died Of Natural Causes

Remember Irzen Octa? He’s the Citigroup customer who was allegedly killed by three debt collectors after they got angry when he contested his bill. Octa’s widow is now suing the bank for $348 million and while the trio admit they may have laid a few hands on him, claim they weren’t responsible for his death.

After dropping his younger daughter at school, Octa walked into Citibank’s credit card collection department on the fifth floor of the Jamsostek tower just after 10 a.m. Four hours later, he left the 25-story building slumped motionless in a wheelchair — a victim of what police allege was a violent assault by debt collectors. Driven to a nearby hospital in a Citibank car, Octa was pronounced dead on arrival.There are starkly conflicting versions of what happened inside the room, barely larger than a broom closet, where Octa spent most of the time from 10 a.m. to 2 p.m. on March 29…Three collectors met with Octa in the Citibank office. Their attorney says they acknowledge that one of them “tapped” Octa on the shoulder, kicked his chair and thumped a table, but they claim the businessman died of natural causes. They say that brain damage identified in an autopsy was caused by a stroke and that Octa was still alive when he was taken to the hospital.

Citigroup Collides With Death Pursuing Emerging Market Debts in Indonesia [Bloomberg]

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44 Responses to “Citigroup Debt Collectors Of The Opinion The Customer Who Collapsed After They ‘Tapped’ Him On The Shoulder Died Of Natural Causes”

  1. Guest says:

    congrats Bess on the Post!

  2. Dr. Rosenrose says:

    Citi never sleeps.  They only murder.

  3. Mingus Ah Um says:

    Killing customers is the new killing it.

  4. Yes says:

    whats his window got to do wit this?

  5. Guest says:

    When I first read this, I thought this was in the United States but then I realized it was somewhere less developed and cultured, so I said to myself “Who cares?  It can’t/won’t ever happen here in the US of A as we are a nation of laws where everyone is treated equally and presumed innocent.”

    -Sarah Palin

  6. AmericanBandersnatch says:

    They should get credit for driving him to the hospital in a Citibank car.  Most banks would just put you in a taxi.   That’s service!

  7. WallStreetFatCat says:

    the roi to this guys family for his death is ridiculos… First they didnt have to pay the roughly $12000 in debt owed to citi and now the family is sueing for $346 million.

    Family: 346,012,000
    Citi: 0

  8. Solver of Significant Problems says:

    How simple difficult would it be for the Chairman of all the major banks to send out an email to all employees simply stating, “For goodness sake, don’t be a dumbass.” 

  9. Dk says:

    CitiFinancial used to sell bad loans to the Yakuza in Japan for collection, which is why they were banned from operating there.  Pretty consistent with Citi’s MO in Asia.

  10. guest says:

    Attaboys citi bankers, NOBODY, NOBODY should fuck around with your business.

  11. Detective Stabler says:

    Can you show me on the doll exactly where they touched you?

  12. Guest2 says:

    what you did not know is that the citi employees had spent the last few years building up an immunity to iocane powder.

  13. 6 fingered man says:


    -Guy who knows better than to trust a Sicilian

  14. Irzen "Morrie" Octa says:

    Pandit’s being an unconsionable ball-breaker. I never agreed to 3 points on top of the vig! Am I something special? Some sort of schmuck on wheels?

  15. Charlie Sheen says:

    Ive tapped a couple thousand broads and never killed one of em

  16. Meme Meme Meme says:

    Citigroup needs to merge with death in order to survive.

  17. Guest_CFA says:

    Man, they can’t catch a break.  They’re cursed like the LA Clippers or the Buffalo Bills.  The world would be a better place without Citi.  We should have let them go when we had a chance a la Lehman…

  18. GUEST312 says:

    I thought Reach out and touch someone was an old AT&T slogan…

  19. Guest says:

    Ain’t no love in the heart of the Citi.

  20. Guest says:

    Just called them up and bitched them out!!!

  21. Amanda says:

    Hmmm  Why would this not be a criminal case??  I would prosecute first.

  22. Muji Harjo says:

    I am Muji Harjo from Bandung city – country Indonesia, I am also a victim of debt collectors Bank UOB Buana Indonesia

    The difference if irzen Octa died, I was seriously injured, fractured eye bone &
    forehead bone fracture so it must be bone grafting surgery at the hospital at a cost of about 70 million rp

    News about me on type in: Muji Harjo or Nasabah Muji Harjo or UOB Buana Muji or debt collector UOB Buana.

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