UBS announced earnings today and I tell you, it is hard work to get people to focus on the strong fundamentals of your business when you keep distracting them with enormous screw-ups. Today’s:

Due to the gross mishandling of Facebook’s market debut by NASDAQ, we recorded a loss of CHF 349 million [$356mm] in our US Equities business as a result of our efforts to provide best execution for our clients. As a market maker in one of the largest IPOs in US history, we received significant orders from clients, including clients of our wealth management businesses. Due to multiple operational failures by NASDAQ, UBS’s pre-market orders were not confirmed for several hours after the stock had commenced trading. As a result of system protocols that we had designed to ensure our clients’ orders were filled consistent with regulatory guidelines and our own standards, orders were entered multiple times before the necessary confirmations from NASDAQ were received and our systems were able to process them. NASDAQ ultimately filled all of these orders, exposing UBS to far more shares than our clients had ordered. UBS’s loss resulted from NASDAQ’s multiple failures to carry out its obligations, including both opening the Facebook stock for trading and not halting trading in the stock during the day. We will take appropriate legal action against NASDAQ to address its gross mishandling of the offering and its substantial failures to perform its duties.

Once upon a time two months ago Felix Salmon said “The fact is that if UBS ended up losing anywhere close to $350 million on Facebook stock, it has no business being in the equity capital markets at all,” and I laughed, and, um, well, how do people feel about that today?

Derek De Vries, an analyst at Bank of America Merril Lynch, said: “The question about UBS has always been: can the investment bank sustain a return on equity above the cost of equity? Clearly the second quarter was not a great environment, but if anything the numbers suggest that the answer is no.”

He is not an outlier:

The results were rather weak and were once again dragged by a disappointing performance of the investment bank, Bank Sarasin analyst Rainer Skierka said. It raises “questions on where the value is for shareholders” when it comes to this unit, Mr. Skierka added.

Indeed. UBS actually seems to have destroyed value with near maximum efficiency: it traded about 100mm shares on the day of the IPO; if UBS’s traders bought all 100mm shares at the $42 open and sold them all at, say, the $38.38 VWAP over the last hour of trading (after, I guess, it figured out it had a lot more shares than it wanted) that would produce a $365mm loss – pretty close to the actual loss, without any of those shares actually going to customers. Perhaps they had orders for 1mm shares and managed to put them in 100 times?

Peter Thal Larsen points out that, despite the series of awkward headlines, UBS is penitently continuing to shrink and de-risk its investment bank and focusing on its core strengths of wealth management and tax dodging. This has not, however, seriously impacted UBS’s ability to lose comical amounts of money in otherwise calm areas: without ever writing $100bn of CDX as a macro hedge gone awry, UBS has managed a series of multi-hundred-million-dollar losses in places where you’re really not supposed to lose money.

Losing $2bn in your delta-one swaps business is forgiveable; that should be a pretty low-risk area but it’s a historical haven for rogue traders. Being fined $160mm over municipal bonds, normally among the sleepiest and most conservative of the capital markets, is embarrassing but, again, they’re far from alone.

But large-scale inability to buy and sell highly liquid U.S. listed equities for wealth-management clients is a particular black eye, and blaming Nasdaq doesn’t really make up for it: Nasdaq screwed up for everyone, and Knight and Citadel also lost millions of dollars, but no one lost money with the comprehensiveness and panache of UBS. Everyone’s systems were screwed by Nasdaq, but everyone else had systems that were robust enough to not lose half their quarter’s net income in one day because of the screw-up.

If you’re a UBS shareholder you might be relieved that the bank is renouncing its former efforts to be a global investment banking powerhouse. But you might not be entirely comfortable with its efforts to hang a small but inept investment bank on its more robust wealth management franchise. Yes, making markets in hot IPO stocks does provide a service to those wealth management clients, and no doubt they appreciate it. It’s less clear that they appreciate it $356mm worth. And when equity market-making is not your focus and your profit center, you perhaps focus less on attracting talent to that business and getting the systems and supervision right. And then, every so often, you lose $356mm for no apparent reason and end up with a net loss in your investment banking business, leaving your analysts to wonder why you have that business at all. Perhaps if it’s not worth doing well, it’s not worth doing at all?

UBS Q2 financial results [EDGAR]
UBS Hit by Loss on Facebook IPO [WSJ]
UBS hit by Facebook loss [FT]
Facebook costs UBS some of its new friends [Breakingviews]

95 comments (hidden to protect delicate sensibilities)
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Comments (95)

  1. Posted by it had to be said | July 31, 2012 at 1:23 PM

    UBS sucks

  2. Posted by Guest | July 31, 2012 at 1:28 PM

    I think it is only fair that NASDAQ be given the opportunity to appoint forensic investigators to investigate UBS's claims of the losses had been purely the consequence of systems glitches of NASDAQ. I think there is a good dose of incompetence on UBS's part that attributed to the $350m loss.

    F5 or a High Five?

  3. Posted by Guesticles | July 31, 2012 at 1:31 PM

    Man, I thought I had tragicomedy comedy down. These guys are brilliant, BRILLIANT!


  4. Posted by guest | July 31, 2012 at 1:31 PM

    Usually Busy Shitting

  5. Posted by Guest | July 31, 2012 at 1:36 PM

    *cough* *cough*

    – Paul Volcker

  6. Posted by Horatio | July 31, 2012 at 1:47 PM

    Now HMD!

    -Bob Diamond

  7. Posted by Mark Zuckerberg | July 31, 2012 at 1:47 PM

    you mean per day right ?

  8. Posted by UBS FB Trader | July 31, 2012 at 1:49 PM

    It's not as easy as "Buy low, sell high", people.

  9. Posted by Serge | July 31, 2012 at 1:50 PM

    Okay that IB effort is nearly out of the way now gentleman…. How can we go about shrinking our securities business ?

    Kweku, any suggestions ?

  10. Posted by The Motto | July 31, 2012 at 1:54 PM

    If you can't beat 'em, blame 'em.

  11. Posted by Tseug | July 31, 2012 at 1:55 PM


    – *

  12. Posted by John Paulson | July 31, 2012 at 1:55 PM

    B-B-B-Baby you just ain't seen na-na nothin' yet!

  13. Posted by FKAFinkNottle | July 31, 2012 at 1:55 PM

    Hey! It's not my fault!

    – 3rd Year Technology Managing Director

  14. Posted by Head of US equities | July 31, 2012 at 1:56 PM

    The good news is we never make the same mistake twice!

  15. Posted by Head of US equities | July 31, 2012 at 1:57 PM

    The good news is we never make the same mistake twice!

  16. Posted by Blanus | July 31, 2012 at 2:01 PM

    I'm gettin' the papers. The papers.

  17. Posted by Hans | July 31, 2012 at 2:03 PM

    Shoot the glass!

  18. Posted by J.M. | July 31, 2012 at 2:05 PM

    No "Yippie Ka-Yay" for you, motherfucker!

  19. Posted by Guest | July 31, 2012 at 2:08 PM

    Unable to Buy or Sell

  20. Posted by PermaGuestII | July 31, 2012 at 2:14 PM

    I sincerely hope that double post was intentional irony.

  21. Posted by For Context Only | July 31, 2012 at 2:41 PM

    I think we need to know who he's looking at in that picture.

  22. Posted by History Major | July 31, 2012 at 2:48 PM

    Why risk a profit tomorrow, when I can lock in a loss today!

  23. Posted by Guesticles | July 31, 2012 at 3:03 PM

    The Merovingian about to slide his tounge out between his fingers at Monica Belluci, silly.

  24. Posted by Walt Jr. | July 31, 2012 at 3:08 PM


  25. Posted by Sergio Ermotti | July 31, 2012 at 3:16 PM

    Yes, this is what I'm going to do to you MW…

  26. Posted by Cayman Islands | July 31, 2012 at 3:16 PM

    Waited all day for Dealbreaker to publish this story and see all the hussterical swipes at UBS.

  27. Posted by Deleveraging | July 31, 2012 at 3:17 PM

    What's really crazy is our dumb ass managers are acting like this happened to everyone and it's all NASDQ's fault.

    Great piece Matt.

  28. Posted by Guest | July 31, 2012 at 3:38 PM

    Yeah but boy can they party!

    Chuck E Cheese, Stamford

  29. Posted by Jonah Lehrer | July 31, 2012 at 3:49 PM

    Those guys just need to think outside the box.

  30. Posted by Niederhofer | July 31, 2012 at 3:55 PM

    Exactly !

  31. Posted by guest | July 31, 2012 at 3:57 PM

    I think we are swiped out after 3 years…

    this was weak on the acrimony scale

  32. Posted by guestacular | July 31, 2012 at 4:12 PM

    At least I got chicken.

    -UBS WoW Quant

  33. Posted by Steve Cummmmings | July 31, 2012 at 4:24 PM

    The good news is that at least UBS is smart enough to not dismantle their whole M&A group…. oh wait are they?

  34. Posted by Gdawg | July 31, 2012 at 5:24 PM

    Yes it is. Maybe that's why we're losing money, our strategies don't align.

    -UBS Antique Roadshow Quant

  35. Posted by Guest | July 31, 2012 at 5:27 PM

    u mad

  36. Posted by Reality Slinger | July 31, 2012 at 5:57 PM

    Great logo though. "Keys open doors" – The Clipse

  37. Posted by Fluent Capital | July 31, 2012 at 6:27 PM

    Worse the second time round

  38. Posted by 25th Hour Trader | July 31, 2012 at 6:35 PM

    If we lost the same amount in KRW instead of CHF, it wouldn't be so bad.

    -UBS Head of FX Trading

  39. Posted by UBS Equity Salesman | August 1, 2012 at 5:20 AM

    The Notorious BIG said it best: "Either you're slingin' crack-rock, or you've got a wicked jump-shot." Nobody wants to work for it anymore. There's no honor in taking that after school job at Mickey Dee's, honor's in the dollar, kid. So I went the white boy way of slinging crack-rock: I became a stock broker at UBS. Then I screwed up and lost millions.

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