Amid the storm, J.P. Morgan continues to prosper in some of its core businesses. The bank increased deposits by 10.1% in the Federal Deposit Insurance Corp.’s survey of the 12 months ending in June, nearly double the industry average of 5.4%. Mr. Dimon has told audiences the bank is staying focused on customers, many of whom are concerned most about interest rates and fees. “Wow,” said Dixie Klamfoth, a customer in Circleville, Ohio, on learning J.P. Morgan is on the verge of receiving a historic fine from the Justice Department. She was surprised, she said in a phone interview, because “I feel that they have been a reputable company.” But Ms. Klamfoth said she has been satisfied with her Chase checking account, savings account and credit card. “I will be watching to see if they pass those fines onto me in the way of fees,” she said. “The moment they do, I will no longer do business with them.” [WSJ]

Comments (3)

  1. Posted by amiright? | October 2, 2013 at 4:54 PM

    She ain't just whistling dixie

  2. Posted by doctorofcredit | March 20, 2014 at 1:46 AM

    If she really wanted to get back at Chase, she'd get the sign up bonus they offer (up to $300) once per year and then cancel the account.

  3. Posted by John | March 20, 2014 at 1:51 AM

    I thought the highest those bonuses got to was around $150?