Yesterday, it was E*Trade’s turn to issue chagrinned statements about a technical snafu that it couldn’t really explain. Call it the Curse of Ken Griffin.

E*Trade Financial Corp.’s online trading system shut down on Wednesday, frustrating customers and raising fresh questions about the security of electronic marketplaces.

At about 10:30 a.m. EST, customers began reporting difficulty completing trades online or via its mobile application. Trades by telephone weren’t affected….

At about 3 p.m. EST, a post on the company’s Twitter feed said: “We have fully restored access to http://etrade.com. Please contact us if you have issues—we’re here to help.”

An E*Trade spokesman on Wednesday said the company hadn’t yet gotten to the bottom of the problem.

Online Brokerage Firm E*Trade Financial Suffers Outage [WSJ]

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Comments (3)

  1. Posted by Guest | January 9, 2014 at 3:44 PM

    Phone brokerage is a nice way to get some prop trading in in between to boost the P&L a little.

  2. Posted by Guest | January 9, 2014 at 4:16 PM

    Did E-Trade back Chris Christie for Governor? If not, maybe they should start checking into his admin's email accounts.

  3. Posted by Raj | January 9, 2014 at 11:36 PM

    Customers could not place trades, so why did it raise questions about security? I'm confused. In my experience a system that does not allow to trade is the safest.

    - Former Head of Algo Technology at Knight Group.