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Those IT People

Muffie Benson-Perella (muffie AT is an Associate in the Investment Banking Division of a "Bulge Bracket" bank. She holds a B.A. in French and Art from Vassar College and an M.B.A. from Harvard Business School. Her regular column "Heard in the Suite" is a probing (and, ahem, fictional) weekly look into the secret lives and behind the velvet curtains of the investment banking world.
I've been having a problem with my network since I changed around my laptop a little bit. IT people are supposed to help Associates like me so we can get things done. I have been mailing back and forth with an IT person a lot in the last two days and I think he's being really rude.
First of all, I don't know him at all so why he is using just my first name I have no idea. That's pretty cheeky. We aren't out for cocktails, after all.
I have attached my email so my fans can see that you have to deal with difficult people in Investment Banking sometimes.

> -----Original Message-----
> From: Teenker, Theodore
> Sent: Monday, April 3, 2006 12:42 PM
> To: Benson-Perella, Muffie (IBD)
> Subject: RE: Laptop
> Muffie,
> If you can send me a screenshot I can do something.
> Without it I really can't tell what's going on.
> Press Control-Prnt Scrn, then go into Powerpoint or something
> and paste. The screen should show up. Attach that to the email
> you reply with.
> Thank you,
> Theodore Teenker
> Senior Information Technology Associate
> -----Original Message-----
> From: Benson-Perella, Muffie (IBD)
> Sent: Monday, April 3, 2006 12:54 PM
> To: Teenker, Theodore
> Subject: RE: Laptop
> See below.
> - Your Boss,
> Muffie
> Attached File (114k)
> Muffie Benson-Perella (Vassar/HBS '05)
> Associate
> Investment Banking Division