The Patricia Dunn Apology: Innappropriate Techniques…Were Employed.

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Vagueness and the passive voice are the enemy of responsibility. Things happen. Mistakes are made. Responsibility is avoided.
Here’s what outgoing Hewlett Packard chairwoman Patrician Dunn said in this morning’s press release, with emphasis added to stress the ACB.
"The recent events that have taken place follow an important investigation that was required after the board sought to resolve the persistent disclosure of confidential information from within its ranks. These leaks had the potential to affect not only the stock price of HP but also that of other publicly traded companies. Unfortunately, the investigation, which was conducted with third parties, included certain inappropriate techniques. These went beyond what we understood them to be, and I apologize that they were employed.
There’s no assigning of responsibility to anyone in these words. Certainly not to Dunn herself. It’s half-hearted at best. At worst it may even be dishonest. Exactly when did Dunn find out that investigators had records or the director’s phone calls? How did she think they got these records?
This does not exactly inspire confidence that Dunn or the rest of the board understand the gravity of their hirelings' misconduct.
Patricia Dunn to Remain HP Chairman Through January 2007 Board Meeting [Hewlett Packard Press Release]

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