Mike Mayo Was Once Stranded Without Cash, Couldn't Find An ATM, Had To Go To A Deli And Pay A $3 Fee, And Now Citi Is Paying The Price
“The A.T.M.’s are inside the building, tough to find (no signs to point out) and wedged in a corner in a glass room between a vacant store and the stub end of a small newsstand. Moreover, the A.T.M. requires paper envelops for making deposits,” Mayo wrote in his latest report. “In contrast, nearby Chase and Bank of America A.T.M.’S are more sophisticated and do not require the use of envelopes.” [Dealbook]
