FSA Has Fun New Idea For Bonuses

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Let the people decide.

All the major banks – Lloyds Banking Group, Royal Bank of Scotland, HSBC and Barclays – are understood to be in discussions with major City investors about the performance criteria for 2011.Banks are embarking on a radical overhaul of the way they pay their senior executives by considering how they can link their bonuses to the way they treat customers and build up capital.

The move is a major departure from the traditional way of paying out bonuses, which has been done on the basis of how the bank's share price has performed relative to rivals, and the institution's profitability.

Bank Bonuses To Be Linked To Customer Satisfaction [Guardian]

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