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Citi Employees Allegedly Kill Customer Over Bill Complaints

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Supposedly the three Citi officials were "angered" by the customer contesting his credit card bill.

Three Citibank debt collectors allegedly killed Irzen Octa, 50, secretary general of the National Unity Party (PPB), on Tuesday after he protested an increased credit card bill, the police said on Thursday. “The motive of the murder is due to debt [issues], a credit card bill that didn't fit [the formerly-given figure],” South Jakarta Police chief detective Adj. Sr. Comr. Budi Irawan said on Thursday.

Budi said the victim objected to his Citibank credit card bill, which had grown to Rp 100 million (US$11,500) from the Rp 48 million of which Irzen had been expecting. Irzen only learned of the “unfitting” bill as he was about to pay it at the Citibank office branch at Jamsostek Tower in South Jakarta on Tuesday, the police said. “We've found evidence at the crime scene in form of blood traces on the curtains and on the walls of the room on the fifth floor,” he added. Budi said Citibank debt collectors A., H. and D., now named suspects, attacked Irzen because they were angered by his protest. Forensic results show broken blood vessels in the victim's brain.

PPB official allegedly killed by Citibank debt collectors [JP]