Britons 42% Less Unhappy With Their Banks

Author:
Updated:
Original:

Don’t worry, the U.K.’s Financial Ombudsman Service still has plenty to do, since a 42% drop in complaints still leaves 191,000 complaints from the first half. Plus, now that the government has given its citizens the O.K. to be unhappy about things from 2012 and 2013 again, it’s all set to be even busier soon.

"We're seeing more and more people turn to us in frustration where they feel their bank or insurer simply doesn't understand or really care. And we're hearing growing dissatisfaction form people about being processed industrially as a number rather than being listened to as an individual customer," she said.

Complaints against British banks fall 42 percent – ombudsman [Reuters]

Related

Ralf Roletschek [CC BY-SA 4.0, GFDL or CC BY-SA 3.0], via Wikimedia Commons

Germans’ Germaness Potentially Fatal For Banks With The German For ‘German’ In Their Name

And also all other non-national-territorially-named Teutonic banks.

Brian Katt at the English language Wikipedia [GFDL, CC-BY-SA-3.0 or GFDL], via Wikimedia Commons

Bank Getting $2.7 Billion Tax Cut To Charge Poor Customers $12 A Month For Privilege Of Entrusting It With Their Negligible Money

But they can walk up to a BofA teller as much as they want, presuming they are willing to drive long enough to find one.

By AKS.9955 (Own work) [CC BY-SA 4.0], via Wikimedia Commons

Banks Throwing Lavish Stress-Test Graduation Parties With Money Carefully Hoarded To Pass Stress Tests

And why not? It’s not like they’ll need those capital buffers anymore, and there’s much to celebrate.