Customer Service
Robinhood Customer Service Still Sucks, IPO Still Moving Full Speed Ahead
Call it the Coinbase model of doing business.
Robinhood Pretty Good At Getting Hacked, Not So Good At Getting Back To Hacking Victims
There are some growing pains at baby’s first brokerage.
Capital One Attempts To Ease Customer Concern Over Massive Hack With Stats, Fails Miserably
Only 140,000 Social Security numbers were stolen, the other 99% are almost definitely safe...wait, what?
Wells Fargo Tries Playing Dead, Market Very Easily Convinced
The stagecoach stopped rolling online and everyone beat it like a dead horse (we lost this metaphor).